Doug McMillon
Businessman
1966-10-17
Quotes by Doug McMillon
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I think the growing interest in stakeholder capitalism stems from companies genuinely invested in doing good for our world, because it's the right thing to do and because businesses who take this approach are stronger.
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Our goal is to be able to serve our future customers. To do that, we need to build a strong and capable e-commerce business - but also to strengthen what we're doing in stores.
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We simply won't be here if we don't take care of the very things that allow us to exist: our associates, customers, suppliers and the planet. That's not up for debate.
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For years, we've asked our suppliers to prioritize the talent and diversity of their sales teams calling on our company.
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We are a retailer - we are a merchant. That is our business. But we look for places to make a positive difference. There is such a thing as a double bottom line, whether it is the wage increase or what we do with environmental sustainability to limit waste.
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Customers want to explore. But they need to have easy access to items they choose to use all the time. The historic trade-off between price and service has been altered by technology and customers expect to save time and enjoy the experience while saving money.
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Respect for the individual is one of our core beliefs at Walmart.
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We want everyone at Walmart to feel comfortable coming to work.
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When I joined Walmart, I just had a team mindset, but I look back on it now, and I realize some of those early jobs I had, I was trying to help other people and rally the team. It ended up people started looking at me as a leader.
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We want everybody to feel comfortable shopping at Walmart.
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Walmart is not arrogant. We could go away at any minute. I think most of us act that way every day. If you're not willing to fail - and we are failing at some things - you're going to go away.
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Low prices at Walmart are a given. Customers almost take that for granted. But they also want to save time, and that goal is increasing in importance relative to just saving money.
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The world is a better place with Walmart in it.
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My first job with Walmart was unloading trucks in a warehouse. Then I worked as an assistant manager in a store, and I was lucky enough to get into our buyer-training program. I loved merchandising and had a career path that led me through Sam's Club and Walmart International.
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Shipping packages one at a time is not only wasteful and environmentally unsustainable, it isn't cost-effective.
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We hope that our associates over time can do more delivery from their way home from stores. We keep trying to figure that out given the realities and the rules associated with that.
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Some of the wealthiest people in the world became wealthy by saving money.
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