"Open-plan offices have been found to reduce productivity and impair memory. They're associated with high staff turnover. They make people sick, hostile, unmotivated, and insecure."

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About Susan Cain

Susan Cain is an American writer and lecturer known for work on introversion, personality, and workplace culture. She is the author of Quiet: The Power of Introverts in a World That Cannot Stop Talking.

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